Traceability
The analysis checks whether records make it possible to identify the origin, movement and destination of the product within the scope of the operation.
When useful, we select a sample to reconstruct the path of products or batches using the available records.
Nonconforming product and CAPA
A product identified as nonconforming must be controlled until an appropriate disposition is defined.
When the problem points to a process failure, the company may need to investigate the cause and define actions. We assess the records, responsibilities and follow-up of these actions.
Complaints and post-market
Complaints can provide important information about the product, distribution or use.
The analysis considers how the company receives, records, evaluates, routes and follows up on these occurrences within the responsibilities of the operation.
Storage and distribution
We can assess receiving, storage conditions, segregation, inventory, dispatch, returns, outsourced transportation and traceability.
The scope is tailored to the products and the conditions that need to be maintained.